Jim (Brooksie) Brooks opened his hat store in Oak Bluffs 48 years ago. His sales style is fast paced — filled with motion, enthusiasm and profanity.
Funk-rock music greets all shoppers who enter Island Trading Co. on Oak Bluffs avenue, where beach hats and colorful baseball caps cover the walls in a neatly-ordered grid. There, a fedora-clad man with loose gray curls, glasses and bristly white facial hair greets you from behind the counter.
If you are in the market for a hat, owner Jim (Brooksie) Brooks doesn’t stay behind the counter for long.
“I’m a belly to belly, eye to eye salesman — in other words a dying breed of salesman,” said Mr. Brooks, during a recent interview at his store, where he reflected on his many decades in Island retail. “I’ve been doing this for 48 years, and the whole trick is that every year is different.”
Now 78, Mr. Brooks has lost none of the energy that has enabled him to sell hats and attract returning customers over the years.
“I’ve got a killer following,” he said. “About seven out of every ten people that I sell to I know from the past.”
But Mr. Brooks wasn’t always a hat seller. He opened his shop as a T-shirt outlet back in the '70s.
“After one year, I was the only T-shirt person in town. But after five years, there were 10 people” he said.
And so, sensing the market would soon become oversaturated, Mr. Brooks decided to pivot to the hat and sunglasses business, with which he had little familiarity. Quoting famed trumpeter Dizzy Gillespie, he said: “You often do your best work when you didn’t know what you were doing...so that’s what happened to me. I invented my life in the hat business.”
Before starting his shop in Oak Bluffs, Mr. Brooks got a crash course in salesmanship on the mainland. After serving a stint in the Air Force and getting a marketing degree in college, he went on to work for a wholesale hairdressing supply business in Brookline.
“It’s an obnoxious business,” he said, which mostly consisted of him selling wigs. The silver lining of the experience, though, was getting to work under master salesman Robert Greenberg, who went on to become the founder and chief executive officer of Skechers.
“That man taught me, for this little store in Oak Bluffs, the principles of selling,” he said. The main pillar of salesmanship, he recalled, is to never lie to the customer.
“Set daily goals and never tell a story. It is that simple,” he said.
Those fundamentals, Mr. Brooks said, paired perfectly with his natural conservation skills.
“I have this reasonably-uncanny capability to fire from the hip, and I have a sense of being a hat whisperer,” he said.
But a salesman is only as good as his inventory, and it has taken Mr. Brooks decades of mistakes in hat sourcing to develop his stock. In picking out a selection that will appeal to Island summer visitors, he focuses on three fundamentals: SPF coverage, affordability and packability.
When a customer comes in, Mr. Brooks said he sizes up their needs and then the show begins. His sales style is fast paced — filled with motion, enthusiasm and profanity.
“Salesmanship means that I’m a good presenter,” he said. “I’m presenting you with a good opportunity to be a good buyer.... I’m passing the baton to you.”
Mr. Brooks also benefits from the tight-knit community of “benevolent competitor” store owners across the street on Circuit avenue, estimating that around two customers come as referrals to “Brooksie’s place” from other stores on an average summer day.
Though Mr. Brooks is now nearing the age of retirement, he says he is determined to make it to the shop’s 50th anniversary, which will coincide with his 80th birthday.
“I definitely feel energized,” he said. “This is the perfect business for me, because I’m kind of crazy.”

Comments
Never lose the crazy Brooksie
Joseph Alosso CTNever lose the crazy Brooksie! With all the rain we've had I can still count on my hats I bought from you over 30 years ago!!
Jim, has the best customer
Val BostonJim, has the best customer service & personality you’ll ever come across. My husband & I have purchased many hats from Jim over the years. He is the official hat man of the island!
Yeah, Jim. you iz kinda craze
Jim Zisson CreekvilleYeah, Jim. you iz kinda craze alright, Brooksie!
The article and Brooksie make
Michael ChilmarkThe article and Brooksie make me want to buy a hat from him. Seriously.
We love you Brooksie!!
Scott Drago Boston VineyardWe love you Brooksie!!
The absolutely best hat store
Paul de Ruyter OB & ChathamThe absolutely best hat store on the East Coast!
He could just as well sell a
Elliot Kronstein West TisburyHe could just as well sell a safe call on a slide in double in many a softball game where profanity was sometime heard. Go get um Brooksie!!
I discovered this shop this
Karen Berwick Edgartown, MA & Orange, CTI discovered this shop this year! Loved the hat and fell head over heels for Brooksie!
Jimmy and I went to high
Willie Pine HillsJimmy and I went to high school together. Only recently visited him at his store. Best salesman ever.....energy, knows his product, personalizes the customer experience. Go get 'em Jimmy!
Save this man at all costs.
Marc Cloutier Litchfield NH and MV wandererSave this man at all costs. I love my hat, this article is spot on. He treats you like his only customer, a magnetic personality.
Appreciate you Brooksie!
/Marc
Great article, great guy
John Jacobs Menemsha, Littleton, COGreat article, great guy great ballplayer. Lots of fun.Love the hats.
See you next summer
Stopped by his store
Sue Tampa, FLStopped by his store yesterday just to look but after meeting this great guy, I couldn’t wait to buy a new visor. Every shop needs someone with his sweet and fun spirit. He definitely makes you feel like you are the most important customer ever! Hats off to Jim “Brooksie” Brooks!
I remember this guy! Every
Rolf Taylor Springfield VAI remember this guy! Every time I am in OB I smile that he’s still there!
No trip to MV is complete
Alex Tarani Stoneham, MaNo trip to MV is complete without visiting The Island Trading Company where I have introduced several friends and relatives to the best experience you will ever have buying a hat. Caution: you must be open to appreciating Jim's wacky and sometimes mildly profane sense of humor. It's like shopping at an adult comedy club. Once,after asking Jim for a better discount for my wife's purchase, he called me a cheap bastard then made a remark asking my wife how a beautiful woman, with such a great body, could end up with a loser like me! Needless to say, she insists we go there everytime we visit the island. God Bless you Jim-you are the best!
Jim invited me to the
nancy valentino VINEYARD HAVENJim invited me to the Vineyard back in the 70's and he's been my closest friend on the island. I worked for him for a couple years and it was the most 'entertaining' job I ever had. He's funny, smart and has a heart of gold. A real OakBluffs classic!!
This is just awesome! I
Jay Thompson Queensbury New YorkThis is just awesome! I worked for Brooksie for a couple seasons in the early aughts. I don't remember how we came to know each other but I've remembered him fondly since. Once a year or so I've searched for him on IG and twitter, usually end up looking at old photos and google streetview of the shop. He was the best. This article makes me so happy to read that he is still killing it. Yadda Yadda Yacht Club...
WHERE CAN I BUY HIS HATS?
JESS MiamiWHERE CAN I BUY HIS HATS?
I bought one on my visit to martha’s vinyard
And lost it in my hotel in new york :(
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