Pandemic Puts Question Marks Around Summer Rental Market

<p>As summer rental deposits come due, the 2020 season is a landscape of question marks for Vineyard vacationers and homeowners alike.

As summer rental deposits come due this spring, the 2020 season is a landscape of question marks for Martha’s Vineyard vacationers and homeowners alike.

“We are seeing lots of questions and concerns from our tenants and our owners,” said Anne Mayhew of Sandpiper Rentals in Edgartown, which handled close to 1,000 seasonal leases on the Island last year.

“We’ve even had a couple of owners who have concerns about people in their house,” she said.

Tenants want to know what will happen with the Vineyard’s beaches, restaurants and transportation, Ms. Mayhew and other rental agents told the Gazette this week. None of these questions can be readily answered until state and local officials issue further guidance and rules on pandemic control measures in public places.

“Right now, we are saying it’s a little early yet. We need to wait and see what’s going to happen,” Ms. Mayhew said.

Joan and Jeff Talmadge, co-owners of Wellesley-based WeNeedAVacation.com, said after a strong start earlier this year, both inquiries and bookings are down significantly for the Cape and Islands homes they represent, including about 460 properties on the Vineyard.

“Going into this [pandemic], things were doing pretty well. We were up,” Mr. Talmadge said.

“It looked like hey, another good summer, until all hell broke loose.”

From March 14 to April 28, he said, overall Cape and Islands bookings were down 69 per cent over the same period last year and Vineyard bookings were down 77 per cent.

“The Vineyard and Nantucket are both doing more poorly than the Cape,” he said. “I suspect that has to do with the added complexity of the ferries.”

Homeowners also are worried, Ms. Talmadge said.

“We’re seeing and hearing from a lot of anxious homeowners who aren’t sure what the summer is going to be like,” she said. “I think everybody is starting to realize that it’s not going to be a normal summer.”

Elizabeth Weeden, who represents the company on Martha’s Vineyard, said some homeowners already were dropping out of the rental market after the short-term rental tax went into effect last year on stays shorter than 31 days.

“It’s kind of a tough one-two punch between the lodging tax last year and . . . this year,” she said.

Julie Flanders, owner of Flanders Real Estate in Chilmark, said out of about 280 rentals her office arranges yearly, five cancellations have come in over the past few weeks.

Some of the canceling tenants are seniors concerned about infection, Ms. Flanders said, while another lease was for staff housing for a company that is scaling back.

“All the homeowners have been very amiable so far,” she said. “Everybody’s either refunded the deposit or turned it over to the 2021 rental season.”

Ms. Talmadge said the owners she works with have been similarly accommodating when it comes to rental deposits, the balances of which are usually due 30 to 60 days before the tenancy begins.

“There are a lot of homeowners who are understanding and they are advising their renters — we call them guests — to hold off on sending the balance until we know a little bit more,” she said.

“I think that there’s a great deal of compassion that’s required here on the part of homeowners,” Ms. Talmadge added.

“There could be elderly people in their party who were advised not to travel. They could be out of a job. Some vacationers have been furloughed from their job, and when they get it back they’ve been told not to take a vacation this summer,” she said.

But Ms. Talmadge and other rental agents are holding out hope for a rebound — not to the usual jam-packed Martha’s Vineyard season, but an Island summer nonetheless.

“I think it might be more like a summer in the late 1970s,” said Ms. Flanders, a third-generation real estate broker who has known some of her clients all her life.

“They’ve been coming for 50 years,” she said. “I believe they will follow the rules.”

While Sandpiper has seen some tenants push their rentals to 2021, Ms. Mayhew said bookings are still coming in and the Massachusetts Association of Realtors has drafted a Covid-19 cancellation addendum for leases.

“It gives the tenant confidence [they will] get their money back if they’re not able to travel,” she said.

None of the area rental agencies or Airbnb, which has about 150 listings for longer-term rentals on the Vineyard, has issued any mandatory requirements for cleaning and sanitizing rental homes, but Ms. Mayhew said the owners she works with are receiving a cleaning checklist developed in consultation with the Vacation Rental Managers Association.

“It’s a templated checklist they can get started with and tailored to their house, asking the cleaner to complete it and leave a signed copy in the rental,” Ms. Mayhew said.

“That’s what we’re requesting.”

Ms. Mayhew also recommends homeowners streamline the contents of their rental homes, given that everything has to be cleaned.

“You really want to consolidate and think about what’s going to be needed,” she said, adding that kitchens will need to be well-equipped because more people will likely be cooking at home.

But homeowners may not have to conduct the deep cleaning too frequently this season: More than one agent said she is seeing an uptick in requests for longer-term stays.

“A lot of people just don’t think that a week is going to be enough,” Ms. Talmadge said.

“If their kids are out of school and if camps are canceled and they want to get outside of their four walls, they want to go away for longer.

“We’re thinking that’s not a bad thing.”

Comments

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 14:56

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TJ Hegarty West Tisbury

Had a sold out 2020 season. After careful consideration based on science, history and what has closed or canceled we have canceled all the leases. It would not be fair to us our guests or the year round population. life is more important then short term gain.

Robert Stratford, Ct

I wish you were my landlord. I expressed my deep concerns about the pandemic and the well being of my family, to my landlord, and requested a refund on my deposit. He refused citing contractual language. Like you said, "Life is more important then short term gain."

Kelce Oak Bluffs

Greed is a disease on this island. There are several social media sites for this island -- name the landlord on them. Spread the word so others have the information. And never rent from this landlord again.

Laura New York

Same here, Robert. I am very disappointed that after renting the same house year after year, the owner is not willing to offer a refund or even allow me to postpone to next year. I want to travel but just can't. I hope he reconsiders or he will have forever lost a regular customer.

Renter VH

That’s wonderful news. To homeowners who typically rent their houses short term, please understand there are many wonderful year-round island residents seeking stable or better accommodations. Please consider giving them a chance. You will still make some money on your property and will greatly benefit islanders seeking a safe, comfortable place to live. I am in that boat. I was hopeful that we might see an increase in long-term or year-round rental options this year, but so far that has not been the case.

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 16:32

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Really Chilmark

What we need is proper direction and leadership from our elected officials. Unfortunately, this has sadly been lacking.

Concerned Citizen

Could not have said it better. At least there has been some interstate coordination in the Northeast by our elected officials. Can only hope such coordination will emerge on MV. Little evidence of it yet, unfortunately.

Christine Sengekontacket

Agreed! Seven states: MA, RI, CT, NY, NY, PA, DE have agreed to coordinate how and when their economies would reopen, and are now collaborating on purchasing medical equipment and supplies. Why can't our tiny Vineyard towns put aside their petty issues, pay attention to the science and rise to the occasion? This pandemic is the greatest threat in our lifetime. Despite the myths, this virus doesn't just affect the elderly. Based on the cases they are treating, all Partners Hospitals just expanded their definition of high risk population to anyone over 50. And as reported by NBC last night, there is now a strain of the virus that is affecting children. The local politicians need to tap into the brain trust that exists on the island to form a commission of experts to advise the island, just like Gov. Baker did with the state. Local leaders shouldn't resent our seasonal residents because many of them have outstanding expertise in science, medicine, and emergency management. We should tap into that brain trust. This may be a long-shot, but what if we asked our new island homeowner, President Obama, to chair such a commission?

Tom Adams Edgartown

Had to cancel short term weekly rentals on all 3 properties and decided to try year round lease to islanders for 1 year see how it goes

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 17:02

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Jittery Maryland

We've summered for several generations on the Vineyard going back to 1980. 2 weeks in August like clockwork. But our party of 9 ranges in age from an infant to a great grandmother in her late 80's. We can't take COVID chances this summer - either on the ferry or in restaurants, Stop & Shop or Illumination. Happily we were able to roll our lease over to 2021 with no penalty. Hopefully other families with similar circumstances will have a chance to rollover to next year, too. We love the Vineyard. But this summer will have to be filled with memories until we can make new ones next year.

Islander Edgartown

Funny thing to me is that you, like many potential renters and even long timers are talking about Illumination Night and restaurants and movie theaters, etc. as if it’s a sure thing that they will be open. Doubt very highly that Illumination Night will be held this year. You probably already know that the ag fair, the Vineyard Playhouse, The Yard, the Film Festival, library programming and much else is already firmly canceled. We look forward to welcoming you back when the iWe look forward to welcoming you back when the island is healthy again Island is healthy again! Those that still plan to come, enjoy your self those that still plan to come, enjoy the self-Quarantine and bring food, etc. there will be a lot of shocked tourists here it seems for the ones that are keeping their reservations. I think you made a very good decision for your family and for ours, too. Thank you.

Patti Borisenok Saratoga, NY

Just wondering if your Rental Agency/owner, landlord asked for a final payment for the 2021 season. We have an early due vacation planned and wished to re-schedule for 2021 and the landlord/tenant asked for the final payment. We didn't think that was fair considering he has almost $12,000 already. Seemed more fair for us to hold the final payment until 60 before we come in 6/20. Still negotiating.

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 17:35

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bs OB

If you are elderly or have other medical conditions certainly stay at home. Otherwise we welcome you to a different but perhaps better summer experience! Looking forward to seeing you .

Kenny Virginia

BS -- help me understand how this would be a better summer. I plan to stay home here in Richmond and not risk my family. I'm not even certain what will be open.

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 19:07

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Mac Middlesex County MA

I've decided on skipping Martha's Vineyard in totality this year. I usually spend a ton of cash on food, drinks, and rentals. It is just not worth it. Governor Baker is likely to have the State of Emergency in place well into the summer months. Traveling around the island adorned with mask and gloves and whatever PPE that will be mandated of the public has zero appeal. This will be a great time to stay home and get many home projects done.

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 19:47

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RB The Hinterlands, MA

We've been renting every year forever, but we are holding off this year. There are just too many unknowns. Will Illumination Night happen? Can we go to the Flying Horses? Will the beaches be restricted? Not much of a vacation if there is nothing to do. If things improve, we will book. If not, see you in 2021.

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 21:37

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GR North Carolina

We found our home on weneedavacation and as of yet, he has not agreed to a refund. We have asked and no response. I too, have young to elderly people in my party for our weekly August rental and it’s just not worth the health of our group to come this summer.
I hope my homeowner reads this article and reply to my request for a full refund.

Submitted by Anonymous (not verified) on Fri, 05/01/2020 - 21:45

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PG Connecticut

More exception for refunding fees and deposits should be considered for us healthcare workers who are not able to vacation this summer because we are working in hospitals. It’s the ultimate insult to be told to wait and see what happens when we know we can’t go! And I’m pretty sure you wouldn’t want us anyway since we are exposed on a daily basis.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 07:43

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WashAbhorred Edgartown

At the same time as people are being told to stay away, the towns are still generating tax, water, and sewage bills. Why haven't these bills been abated if homeowners aren't supposed to use or rent their properties?

John Wesst Tisbury

Of course you still have to pay your bills, your house is still benefiting from services and infrastructure supporting it even when not rented. People who bought houses here mainly as investments have contributed to many of the problems we have here, such as over development, lack of affordable housing and seasonal strain on services.

Mark Edgartown

The issues cuts both ways, homeowners have a legal obligation to pay taxes and utilities just as renters both year round and seasonal have a contractual obligation in most standard leases to pay stated rent. Just as I would hope homeowners would work with those wanting a refund, towns must work with tax payers and reduce budgets given what will be underwhelming tax revenue this year. It will be hard and necessitate cuts in spending across the board, but that’s the unfortunate reality.

Edgartownite Edgartown

Ahh, yes...the people that paid for their houses, don't really use the services and pay the taxes are the reason for the Island's problems. Certainly, it's not the huge salaries and costs associated with running the schools (MV High is the most expensive school in the State and 50% more on a per-student basis than Nantucket's school). Nope, the Islanders have been living large on the tax and tourist revenue while doing nothing but expressing disdain for those people.
For the sake of the non-curmudgeons on the Island I hope there's a contingency plan in place for what may be a very hard year ahead.

Marie

We bought our house 25 years ago. You seem happy for our tax revenue and the money we spend as long as we don’t actually come to the Vineyard.

Don’t worry, When we come we usually bring almost everything that we need - we avoid crowds too. There Is little need to shop and spend.

I think that for the MV economy you need more people to visit and spend money in town. Tourists are not the enemy.

John West Tisbury

There is a difference home owners who live hear seasonally and house owners who bought mainly for investment purposes. I do work for both, my opinion is based on experience, and I certainly make the distinction. The former often care deeply for and contribute to the island in many ways, the latter, not so much.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 09:02

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CK West Tisbury

Without tests or more specific science-based public health guidelines, health decisions that concern the entire community are being made by realtors, homeowners and renters with no scientific expertise or information. There's a big difference between those who have quaranined carefully beginning to step out in our locales-- and having lots of people with broader risks of exposure, traveling, stopping for gas and meals, using restrooms in public places, riding the ferry, shopping in stores, going to gas stations, and coming to and departing from homes to be cleaned and "turned over" by maids who go from home to home without any testing. It's known that service providers who contact many people are at higher risk to spread the contagion. If maids are unknowingly or later fall ill, are there regulations in place to assure that that be reported and their contacts traced? The virus is known to linger on hard surfaces. That's why the stores supply shopping bags. But what about the virus lingering in soft furniture? Or in air conditioners? The CDC found https://bit.ly/2KPaEHT that multiple people caught COVID from air conditioning in a restaurant . Without testing, one can't know whether any of these people are carrying the virus. A week long stay is too short a time to quarantine. How do we monitor when and if sheltering orders are lifted? All of this must be scientifically evaluated by those with public health expertise, not merely left to wishful thinking. And rather than "wait for the state," I'd recommend the formation of an island task force to look into these and other questions.

Islander West tisbury

Thank you for all your comments
I agree with some kind of island wide task force. We need to listen to the doctors & scientist, we need to step up.
I understand those who own a house and want to shelter in their second home.
But reality- what is open, what resources do we have for those who live here year round without a second home to go to.
I worry and hope this ends soon but only if all do as we are asked.
Yes, this is a very hard on all of us.
But we need to be the leaders in this and stop it.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 09:46

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Island Gal Edgartown

How can people quarantine for 14 days with a Sat to Sat rental or 3 night hotel stay?

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 11:22

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Christine VH

I had booked more rentals this year than any other, and now I’m refunding tenants 100% when they’ve cancelled. I can’t believe that someone wouldn’t refund someone, contracts or not. Sure it’s hard to return the deposit but it’s the right thing to do. I would appreciate some direction from the island board of health and then we can understand how to proceed, but this needs to happen soon. I’m not holding my breath..

Andrew Westport CT

Christine, I applaud your decision to put safety before profit. I wish the Vineyard real estate company and homeowner we're dealing with took your approach. We live in an area outside NYC that has been hard hit by COVID (16 deaths in small town), and have chosen not to come to the Vineyard in mid June due to the risk to our family (we have two kids with underlying health risks), and a desire not to spread the virus on the Vineyard. Instead of supporting our decision, the local realtor told us we will lose our deposit, and that we are in breach of our lease agreement and therefore need to pay the remaining lease balance. Disappointing at best.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 13:29

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Andrew Westport CT

We live in Fairfield County CT, where there are over 11,600 confirmed COVID cases and 839 deaths. Our small town has over 247 cases and 16 deaths to date. We have two children that have underlying health conditions, so although the curve may be flattening we remain self-quarantined. In early April, knowing that we lived in a COVID hot spot, we alerted the local Vineyard real estate firm, through which we had booked a weekly rental in mid June, that we were not comfortable coming to the island as we didn't want to put our family's health at risk, nor did we want to put your community at risk. The real estate firm's reply was to send us a copy of our previously signed lease and inform us that if we chose not to come to the Vineyard we would be in violation of our lease and that we would therefore forfeit our deposit and would be required to pay the remaining balance in full. We expressed our dissatisfaction and dismay over such a reply. Out of courtesy, I will refrain from mentioning the name of the local real estate firm, the individual realtor or the homeowners, but suffice it to say they do not embody the same character as TJ, Laura and Christine above. The Vineyard parties we are dealing with are at best tone-deaf, and certainly don't represent your community in the most positive light.

steve chilmark/toronto

We rented out our house for almost all of July. When The situation became clear, we canceled the reservations and returned the deposits with no further obligation. You should name the local real estate firm who treated you in such a despicable way. We need to know about them.

Anne Brookline MA

Andrew, I understand your position, which is respectful for the community here and appropriately cautious for your family - especially since your rental is next month. I hope the owners will revert with an offer for a late-season rental, 50% refund, or deferral to 2021. And responding to your reasonable request with a copy of your signed lease seems unnecessarily inflammatory and insensitive.
Please consider another perspective though: many families who rent their homes on the Vineyard rely on the income to afford having a house here. It's possible that the homeowner simply does not have the means to refund your deposit. We rent our house for 1-2 weeks each summer, which covers our not-insignificant property taxes (paid in April). Our tenants asked to defer their rental (late July/early August) to 2021. We agreed to do so, feeling that it was a reasonable - although disappointing - compromise. However, we are left now with 50% less rental income than we budgeted for. I hope you and your family stay well and that the discussion with your realtor is not over.

Laura New York

Anne, I agree. It is an unfortunate position for everyone. I realize owners count on this income. I am sorry you all are losing rental income and I hope things improve soon. I think a fair compromise would be owners keep the money paid and allow renter to postpone to next year. Anything less than that puts all of the burden on renters. I, like I'm sure Andrew and others, wish we could come. We all need to offer some compromise. But for owners/realtors to stick to terms, not offer refunds, not allow rescheduling into 2021, AND ask for final payments is bad business. I am hoping they reconsider. Otherwise, they all should be outed for their poor treatment during a time when people are losing their jobs, and losing family members. It is in times of crisis you see people's true colors and it is disheartening. Stay well.

Vineyard Haven Renter

Andrew, we are having a similar experience with what I assume is the same local Vineyard Haven real estate firm. For a number of COVID-related reasons, we are unable to continue with our planned rental. We reached out to the realtor in early April to notify them and were told that we would be in breach of contract and subject to similar penalties if the owner could not re-rent the property. We are extremely disappointed at the lack of willingness to work together to find a compromise that might work for all parties, and we sincerely hope that the firm and the owner will reconsider their position given the circumstances. I have been coming to the Vineyard for over fifty years and have never experienced this type of treatment.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 15:30

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Brenda MD

We were able to cancel our rental property for August from a private owner with no problem. The owner was very gracious and understanding and returned a full refund.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 16:03

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Sheri 0sborne Los Angeles

My family has been vacationing at the Vineyard for over 35 years. It started as 3 weeks in August when the kids were little, as they became school age we moved to July. We are definetly passing this year with a lot of sorrow. For us we take a red eye to Boston, rent a SUV, drive to Woods Hole to the Ferry . Its an all night and day excursion, well worth it. its just too risky this year. I read the GAZETTE every morning to help me stay in touch with the island. Looking forward to next year.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 19:01

In reply to by Anonymous (not verified)

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BS OB

Sheri,
Summer is two months away. Many things will change between now and then but even if you were here today it was spectacular weather wise. You could have started your day with an egg sandwich from Dock St. diner and enjoyed it on Memorial Wharf, taken a peaceful walk in town, have a leisurely lunch at your rental property and then gone for a nice bike ride around Katama. Dinner would have been from one of many incredible restaurants on the island. Maybe enjoying it on the beach! That's what's happening today, I can only imagine how great July will be! Looking forward to Summer 2020!

Submitted by Anonymous (not verified) on Sun, 05/03/2020 - 10:43

In reply to by Anonymous (not verified)

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JBL North Carolina

Your itinerary sounds nice for a day or two or 3. But not for 2 weeks, with 3 kids. We've been coming for 15 years. I can do everything you say right here at home in North Carolina this summer.....with a better hospital, 250 beds, 3 miles away. See you in 2021.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 16:50

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Island guy West Tisbury

I am lucky that I do not depend on tourist for anything. I am really looking forward to no crowds this summer. It will feel the 1960's again.

Rosiegirl OB

Considering how many people depend on the summer season, I think that's a little short sighted of you. I'm retired so it doesn't matter to me, but I used to have business here. It would have been devastating for my family at the time.

Bob Edgartown

How naïve as this island depends on the tourist industry for everything. Included in the tourist industry are not only the day trippers, the weekly tenants, the snowbirds who come here for the summer. If you live on this island in one way or another the domino theory of tourism dollars affects you. Most people would never get to the 7° of separation from the tourist dollar at best you could get to 2° of separation.

Submitted by Anonymous (not verified) on Sat, 05/02/2020 - 20:35

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Michael Russell Bostom, MA

We have been renting from a friend of my cousin for the past six years. He told us that he will be making a decision based upon the Memorial Day Weekend. He will refund all of money if he change his mind. If he doesn't, we will enjoy his pool and stay away from the beach. A couple of cases of wine and a large collection of DVD ought to ease the pain.

Submitted by Anonymous (not verified) on Sun, 05/03/2020 - 07:07

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Bob Grant New York

We have been visiting the island for 20 years and hate the idea of missing a summer. It only makes sense to stay away this year and look forward to 2021!!! There are so many reasons we decided to stay home, but most of which are the unknown questions of the quality of vacation there this year. We especially are aware of the sensitive nature of the healthcare system and how a lot of unnecessary visitors could overwhelm it. I hope many others who are reading this and considering a trip to the vineyard this year decide to pass, just like we have. Stay safe everyone and hopefully common sense will prevail!

Cindy Pauldine Oswego New York

Bob, you've put our sentiments into words perfectly. Been coming for 25+ years. It's a very hard decision to make.

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