SSA Leaders Say Financial Crisis Snowballed Quickly

The decision by the Steamship Authority to seek a financial bailout from the state came together hastily in the span of a few short days.

The decision by the Steamship Authority to seek a financial bailout from the state came together hastily in the span of a few short days late last week, the Vineyard SSA governor and general manager both said over the weekend.

In separate telephone interviews with the Gazette Saturday, Vineyard governor James Malkin and general manager Robert Davis described the events that led to the letter that went out to Gov. Charlie Baker Friday urgently requesting emergency funding from the state. Signed by Mr. Davis, the letter said among other things that due to the pandemic emergency the boat line is losing $1 million per week and will be out of money by May 31.

On Saturday Mr. Malkin, Mr, Davis and communications director Sean Driscoll, who joined the telephone interview with the general manager, all said a catastrophic alignment of events — including a delay of funding from the federal CARES act, conflicting information from liaisons on Beacon Hill, and a precipitous decline in revenues — caused a tenuous but manageable financial situation to rapidly snowball into a full-blown emergency.

They also said ferry service will not come to a halt on May 31, but that it was important to put all information in front of the public in the name of transparency.

“We are trying to be as transparent as possible,” Mr. Davis said

“We have every belief that we will find a solution to this,” Mr. Driscoll said.

“It’s my intention that we will have service,” Mr. Malkin said. “The question is what kind of service, and how much service.”

Mr. Davis explained the trifecta of events that led to the letter to Governor Baker.

He said the boat line had learned recently that it would qualify to receive some $9.8 million in transportation money from the federal CARES Act that would come through the Cape Cod Regional Transit Authority.

But he said it would take six to eight weeks to secure the money.

Also at the board of governors meeting in March, the board had authorized Mr. Davis to seek a $10 million line of credit, but the approvals were not fully in place. “We didn’t have a definitive commitment from a bank yet in terms of what we were going to be able to get,” he said.

Then on April 9 a third funding prospect arose when Mr. Davis learned about a program the Federal Reserve has begun called the Municipal Liquidity Facility program. “As we looked into it our understanding was that this was a program with funds that we could gain access to, but it is requiring the commonwealth to apply for us. It is not something that we can directly apply for,” he said.

Mr. Davis said he had extensive communications with state bureaucrats and legislators, including at Mass DOT and with the Cape and Islands delegation on Beacon Hill, about applying for the program.

The initial plan was to ask the board at its monthly meeting this Tuesday for permission to explore the new program, he said.

Then suddenly time ran short.

“We started getting some conflicting reports that the commonwealth needed to apply for those funds before the board meeting would be happening. And as we looked at what our cash flows were . . . we became concerned that we would be getting to a point where we wouldn’t have a lot of cash on hand because the CARES act money wouldn’t be coming until the middle or end of June — and at that point we still hadn’t gotten a commitment from a bank on a line of credit.” He continued:

“We wanted to make sure that the state was aware of our needs when they would go to apply for [the Federal Reserve] monies, so we would be included . . . in that ask.”

He said it was decided Thursday to send the letter to Governor Baker, and the five SSA governors were informed.
“The decision to send the letter was Thursday night. But we had been working on it for several days before,” Mr. Driscoll clarified.

One day earlier, Mr. Malkin had appeared before the Dukes County Commission late in the afternoon to smooth ruffled feathers in a political spat over repairs to the Oak Bluffs terminal. Mr. Malkin and Mr. Davis had both told Oak Bluffs town officials in a conference call the previous week that the terminal might not be able to reopen in time for summer. But at the Wednesday county commission meeting, Mr. Malkin amended that position. Promising a “quick fix,” he said he had consulted with management and believed the repair work could go out to bid quickly and be finished in time for the Oak Bluffs terminal to reopen by June 15.

Speaking to the Gazette Saturday, Mr. Malkin, who is chairman of the board, said when he appeared before the county commission Wednesday, he knew nothing about the letter to the governor and press release that would go out Friday.

“I had not been made aware of the cash burn and the date of May 31st at the time,” Mr. Malkin said.

But he said once he learned of the situation he and other board members agreed to approve the letter.

“Given the urgency of the situation, the decision was taken to formally explore additional funding from the state,” Mr. Malkin said. “Given the terrible state of advance bookings, and cash drain, rather than calling a meeting with the amount of time for a required meeting notice, a letter was drafted by the general manager and the Steamship Authority counsel and was reviewed by all of the five steamship board members, and was authorized to be sent to the governor.”

Mr. Davis said he has been in frequent communication with state officials in recent weeks.

“We are, and we recognize that we are one of the few transit agencies in the state and the country that is fully dependent on our fare box,” he said.

“So I’ve been trying to stress, and MassDOT is aware of it, our unique situation here and the critical service that we provide to the Islands. Food, fuel and medicine goes through us, and how important it is for us to keep going.”

He said too that he has been in frequent contact with his board.

“That’s been a daily communication I’ve had with the governors,” he said.

The plea to the state for financial assistance marks a first in the modern history of the boat line, which has not run a deficit since 1962. Mr Davis said he did not come to the decision lightly.

“There is some pride in that we haven’t had to go back to the state since 1962, 58 years,” he said. “But we also realize we have an obligation to make sure the Islands maintain service. We didn’t want to get to a point where all of a sudden, it was like, monies aren’t here. What do we do?”

Mr. Malkin said discussion about the ongoing emergency will continue at the monthly board meeting Tuesday, which begins at 10 a.m. and will be held by teleconference. It will be Mr. Malkin’s second meeting; he was appointed to the post in February.

“Here is the message I want to convey,” he said. “All of this stuff wraps into the following: we are having difficulty financially because of Covid, and because of travel. We in the traveling public are following the governor’s orders. As he and his experts begin to allow more travel, the steamship intends to be there for everyone who intends to come and go from the Island. If that means getting the Oak Bluffs terminal ready, fine. If that means applying for money, fine. We want to get to the point where when the experts say, we can allow more travel, we are able to service the Islands, and will continue to service the Islands.”

 

Comments

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 08:22

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Jim Nyc

Time and time again the management reality behind the curtain at the AS A suggests a barely contained chaos.

Transparency is hardly the word to use to describe the current mess taking place. Again we see poor planning, poor communication, and panic.

I feel for Mr Malkin who likely will take a lot of heat as the incompetence of his predecessors as well as Mr Davis and his ship of fools begins to rapidly unravel. This has now become a dangerous situation as Mr Davis starts threatening all with his gross incompetence. I hope th Board of governor comes to a rapid set of actions that throw this fool and the folly he has created out -- and a simpler transportation operation is achieved -- it is not as complicated nor complex as this charlatan and his communications director makes out.

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 10:02

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Make up our minds Edgartown

Letter from Steamship Authority General Manager Bob Davis to Governor Charlie Baker on April 17:

"After reviewing these ominous figures, the Authority is genuinely and credibly concerned that we will be unable to meet our statutory obligations to the islands by the end of May 2020."

Update from SSA on April 20:

"They also said ferry service will not come to a halt on May 31, but that it was important to put all information in front of the public in the name of transparency."

Oops, we lied in our letter to Governor Baker.

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 10:08

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Very Annoyed Vineyard Haven

This has been in progress since the SSA decided to built its massive ode to itself! Please refer to the Vineyard Gazette article dated 1/21/2020, Moira Tierney was the only representative to challenge the increase of the bond limit! The last bond increase was in 2014 from 75M to 100M, by Gov. Deval Patrick. COVID-19 is not the problem, the mismanagement of funds has been there all along but hidden from the public; COVID-19 is the convenient scapegoat! Again, Gov. Baker please initiate a special counsel for the SSA!

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 11:35

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Joan r Nantucket

In the meantime I think those of us that use the Steamship Authority should buy commuter books and support the SSA in advance of the season

GO ON LINE AND BUY A COMMUTER BOOK IF U ARE ABLE

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 13:31

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T Bone Oak Bluffs

Marc Hanover picked a convenient time to quit as the Chairman of the SSA. Malkin inherited a mess.

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 15:20

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.ichael OB

The pandemic we are all now involved in will have vast and serious consequences.
Please stop the finger pointing.
It won't make any of this any more patatable.

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 18:09

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Thomas Hodgson WT

The Commonwealth of Massachusetts is due to receive a billion dollars in emergency money from the Feds for mass transit purposes. Could it be that the SSA, with its threat to cease operations at the end of May, is trying to position itself for an ample portion of this cash infusion? The MBTA will be tough competition for the dollars. Perhaps MV Transit will go for some of this money, too?

Submitted by Anonymous (not verified) on Mon, 04/20/2020 - 22:20

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Joe Falmouth

Maybe these pampered Vineyarders need to consider contributing more money, like perhaps eliminating those Islander excursion discounts and paying for the true cost of vehicle transportation

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 05:31

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Farmer WTis.

The current SSA management has all the experience necessary without the baggage of competence.

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 08:01

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HB Vineyard Haven

The SSA has been on a spending spree for years: the new Palmer Ave. administration building, the massive new parking lots in Falmouth, new ferries, new buses and, of course, another slip, to mention a few. And that's not to mention the repairs needed on the Oak Bluffs dock.
There is virtually no communication between the Islanders' knowledge of these monumental expenses and the SSA Board's approval of them. These decisions are made in a vacuum, but we're left to bear the responsibility. Where's the transparency or accountability???

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 08:06

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AB OB

Please, no comments about Marc Hanover. Last spring most of the comments wanted his head on a platter, now you're blaming him for retiring? He devoted years to the SSA.

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 09:51

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Ted Vineyard Haven

New terminal, new ferry slips, refurbished boats, new boat(Woods Hole), new buses, new administrative offices, NO MONEY.
What a surprise!

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 10:24

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JEF Vineyard Haven

Why are we running partly empty boats? Reduce the number of daily trips. Currently there are more than a dozen trips a day. Cut it back to 8 trips/day or whatever works. It's a no brainer.

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 11:22

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Not Here To Argue Martha’s Vineyard

While Marc Hanover stepped down, this is not about him and I for one am still well glad he is gone. Jim Malkin is a superior representative as he has shown over the last 2 months. But this is about the SSA response to COVID, let’s focus on that, and if Islanders have questions, Mr. Malkin can be reached to answer them!

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 11:23

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Paul Plymouth

The SSA is a public authority, just like the MBTA or MASSPORT. In this emergency, cash reserves are down as travel and commerce to the Islands is down. The SSA is not there to make a profit for anyone. It is there to provide an essential public service and that's exactly what it does. The SSA is doing a remarkable job of serving the the citizens of the Commonwealth. Throughout this crisis as the majority of our citizens are confined to their homes at the government's behest, there is still food, medicine,essential, necessary supplies, fuel and an army of emergency workers including convoys of Army National Guard units carrying vital medical supplies which must be transported to the islands of Nantucket and Martha's Vineyard. The SSA vessel crews terminal employees and other workers are there doing their duty every day providing that service, and it's our honor to serve.

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 12:02

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Jacob Vero Beach, FL

I too live on an Island and have travelled all over. SSA runs nice boats and they are safe. They do a pretty good job. The new terminal was silly - but this is not the only issue. EVERY business and family nationwide is being tested to its limits. This will not end soon. All we are reading is that SSA has failed and can not meet obligations (life/safety?), the hospital can't handle sick people so you better like helicopters, businesses are all closed and the locals hate your guts. Why would anyone travel to MV this summer? Seriously, can anyone give us one good reason to come?

Submitted by Anonymous (not verified) on Tue, 04/21/2020 - 12:46

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Paulli D Edgartown

To my fellow islanders. You want the construction ban, so carpenters are not coming, nor are the lumber trucks. You don't want the summer people coming early. Tourist are not coming, but guess what. Islanders still want their excursion discounts! The SSA is run my demand and supply - there is no demand to run the boats, but you still have to maintain them and have a staff. All you experts on criticizing the SSA are getting what you deserve. If you want to help - buy tickets!!!!

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