Ferry Breakdowns, Cancellations Challenge Holiday Travelers

Breakdowns, delays and cancellations plagued the Steamship Authority fleet over the holiday travel week.

Breakdowns, delays and cancellations plagued the Steamship Authority fleet over the holiday travel week after two freight boats in a row were taken out of commission.

On the evening of Dec. 23, the freight boat Katama lost steering power in Vineyard Sound, near Nobska Light, on its 5:20 p.m. run to Woods Hole with 78 passengers, seven crew and 29 vehicles aboard.

Guided back by two tugboats, the Katama returned to Vineyard Haven, docking at 8:15 p.m. Woods Hole-bound passengers and vehicles were loaded off the disabled freight boat and onto the Martha’s Vineyard, which got them to Woods Hole around 9:15 p.m. — nearly four hours after their original departure.

The Katama’s 5:30 a.m. trip from Woods Hole the next day was canceled, with the freight boat Gay Head taking over its subsequent sailings. Katama was transferred to the boat line’s maintenance facility in Fairhaven, where it remains.

Also last Tuesday, the SSA canceled two trips by the Martha’s Vineyard after it failed a routine test of its backup generator. After missing its 9:30 a.m. and 10:45 a.m sailings, the vessel returned to service for a delayed noon passage.

Next, it was the freight vessel Gay Head’s turn to go down. On the night of Dec. 28, berthing in Vineyard Haven, the Gay Head’s crew noticed irregularities in the vessel’s throttle controls, according to a statement from boat line general manager Robert Davis provided Monday by the public relations firm Regan Communications of Boston and Cape Cod.

“Upon inspection by maintenance and engineering overnight, the cause was identified as an air pressure leakage at the throttle control,” according to the statement.

With Coast Guard permission, the Gay Head returned to Woods Hole Sunday morning without passengers so that its throttle control could be replaced. The ferry’s first three round trips that day were canceled.

“Efforts were made to contact customers with reservations on the impacted trips and the lift decks on the M/V Island Home were placed into service,” the statement continued.

Following repairs and a sea trial, Gay Head returned to service and departed Vineyard Haven shortly after 12:30 p.m. Sunday, according to the SSA statement.

Comments

Submitted by Anonymous (not verified) on Mon, 12/30/2019 - 18:07

Permalink

Bob Edg

Marc the weather was FINE. The boats and maintenance are junk. Bring back the old uncatena.

Submitted by Anonymous (not verified) on Tue, 12/31/2019 - 03:37

Permalink

Brian Vineyard haven

Can someone please help the Steamship Authority get out of its own way... love to see some passenger car competition out of New Beford...

Submitted by Anonymous (not verified) on Tue, 12/31/2019 - 10:26

Permalink

Losing patience Chilmark

Three different ferries went out in less than a week's time.
"Efforts were made to contract customers . . ."
Is it a bad sign that the GM only seemed to issue a statement "by the public relations firm Regan Communications?" It does not feel to this passenger that the SSA takes their duties seriously.

Submitted by Anonymous (not verified) on Tue, 12/31/2019 - 10:42

Permalink

Facts not fiction edg

Has the SSA ever heard of 'preventative maintenance'. Thankfully these people don't run an airline!

Submitted by Anonymous (not verified) on Tue, 12/31/2019 - 21:26

Permalink

Kib Bramhall West Tisbury

Travel via the Steamship Authority is, quite simply, no longer reliable.

Submitted by Anonymous (not verified) on Wed, 01/01/2020 - 00:27

Permalink

Sam Issokson v haven

Enough of the darn boats
Sink them
Either build a bridge or put a under sear tunnel between woods hole and west chop

Submitted by Anonymous (not verified) on Wed, 01/01/2020 - 16:20

Permalink

Ross MacPherson Plympton / Vineyard Haven

The top executives in charge of the boat line have no “skin in the game”, at this point their salaries should be tied to schedule performance. Start with 25% of their current salaries being dependent on mechanical cancellations. I’ll bet things will start to change if they have to take a financial hit. The board of Governors needs to wake up before the State Legislature revokes their “Authority” to regulate ferry travel to the islands.

Submitted by Anonymous (not verified) on Wed, 01/01/2020 - 17:00

Permalink

Matt Child of Gay Head

Why did they drag her all the way back to V.H when they were already in woodshole????

Mark Edgartown

At who’s expense? Let’s focus on fixing the SSA, which starts with aligning a competent management team with the goal of reliable and efficient service. Need to be realistic on solutions for the problem at hand.

Submitted by Anonymous (not verified) on Wed, 01/01/2020 - 22:37

Permalink

T Bone Oak Bluffs

So now the SSA is paying a big shot PR firm from Boston? We don't need Regan Communications to spin things for us. We can all see that the SSA is staggering through the winter months. And Davis is still against hiring a Chief Operating Officer, as the consultants report recommended? Regan's invoices will go a long way to funding that critical role. Enough already.

Add new comment

Plain text

  • No HTML tags allowed.
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.