<p>The former Radio Shack outlet and electronics store that has been a mainstay Vineyard Haven business for 34 years, will close, owner Linda Sibley confirmed.</p>
Vineyard Electronics, the former Radio Shack outlet and electronics store that has been a mainstay Vineyard Haven business for 34 years, will close, owner Linda Sibley confirmed.
Once a busy retail hub for television and stereo sales and repairs beginning in the 1980s, and later computers and cell phones, Mrs. Sibley said the store has seen a steady decline in sales.
“We’ve been losing money for awhile and it’s just been a downward spiral. When Radio Shack went bankrupt things got worse, but I do think at the core it’s the internet,” she said by telephone Tuesday.
“I believe that 10 years from now, maybe less than that — there will be almost no practical retail on the Island,” she added.
The store first opened in 1981 in a former location on State Road and was originally owned by Leo Convery and Bart Smith. A small section of the store sold Radio Shack items. Mrs. Sibley began as an employee and soon became an owner/partner and eventually sole owner of the business. She operated as a licensed retail franchise for Radio Shack for more than three decades until the national company went bankrupt last year after struggling to stay afloat in the digital age.
Three and a half years ago Mrs. Sibley and her husband bought an 11,500-square-foot commercial building across State Road and relocated the store. Today the building also houses Island Entertainment (the Vineyard’s lone video store), a screen printing business and automobile storage space as well as two affordable apartments on the second story. Once Vineyard Electronics closes, the building will be sold, Mrs. Sibley said. She has no firm time frame, although she said she expects to close in about a month.
She recalled her many years serving customers — good and bad — when her store was the go-to place for electronic parts, repairs and advice. “There were always electronic parts, but in the beginning it was more about hi-fis and TVs, very conventional stuff,” she said. “Then computer sales began and I remember when we sold the first TRS-80s [early generation Radio Shack portable word processors] . . . . much later we got into cell phones.”
Mrs. Sibley has always had a dog in the store, beginning with Melba, the Chesapeake Bay retriever and spokesdog who appeared in television and newspaper ads, most famously in the “Melba knows” series, a takeoff on the “Bo knows” commercial television series. Melba died in 1997 and was succeeded by Dozer, a chocolate Labrador. Today Gracie, an 11-year-old black lab, can be found lounging among the store’s dwindling inventory.
Mrs. Sibley’s chief employee, Simon Bollin, has worked at the store for 24 years and began as a 14-year-old Tisbury school kid on a work study program. Mrs. Sibley is 73 and moved to the Vineyard in the early 1970s with her husband Donald Sibley, an artist and gardener who specializes in Japanese gardens. A longtime West Tisbury resident who is active in civic affairs, she said she has no plans to leave the Island. “My husband has too many bonsais to care for,” she laughed.
The store has at times been a political hub as well as a place where someone will help with a broken television remote.
“With Mrs. Sibley behind the counter, the store, a monarchy, not a democracy, has become a government annex,” the writer C.K. Wolfson noted in a 2004 interview.
“I enjoy it tremendously,” she said of being a business owner. “There are people who I’ve lost my temper with for sure, but that’s the luxury of owning your own place, I suppose. But here is my real honest-to-goodness concern. We spend a good third of our time helping people . . . . We literally have people come into the store and they are older, they were born in another century, they wouldn’t have a cell phone if their children didn’t insist that they have one for safety. They say my cell phone is dead . . . . and they had accidentally turned it off.
“We fix other problems too. People get fuzz stuck in the charging port of their phone. One day I picked a small rabbit out of the charging station. We’ve never figured out how to monetize something you can do in two minutes. We are a free clinic. And I feel like I’m deserting these people.”
She concluded:
“My case isn’t local competition. My competition is the internet.”

Comments
Will miss your store &
gina menemsha/nycWill miss your store & customer service.. Your retail situation is a trend happening everywhere.. I see dozen's of empty store fronts on busy NYC shopping streets.. Just about every retail product is effected.. I think much sooner than 10 yrs.. perhaps 3-5 when more leases are expired.. there will be many more .. as the Retail industry Re boots..
So sad to see this coming to
Annie Bradshaw West TisburySo sad to see this coming to an end. Change will be good for Linda and Simon. Wish them the best of luck and much happiness in this next chapter. You will be missed by all of us "old timers"
So sad to see u go ? Sorry
Janet EdgSo sad to see u go ? Sorry Have never had any good service here... It's as if they were doing you a favor to wait on you. Customer service gone along time ago if ever...
Who's going to know what I
Jessica West TisburyWho's going to know what I mean by "thingy majinghy" ??
I am sad to see that this
Theresa Vineyard havenI am sad to see that this store's time has come to an end. I am also sad to see that there is no mention of Brent, or maybe Brett,? the employee who has all the answers and can fix everything. He,although I can't seem to get his name right, has been the go to guy in that store for years now. Friendly, personable, fast, and knows all the reasons why our stuff isn't working properly. And fixes it, with a smile.
I fully agree with Teresa, it
Gabrielle west tisburyI fully agree with Teresa, it's rare that people are so helpful. And I truly appreciate it, you will all be missed and the internet pales in comparison.
Brett Rose was a great go-to
ColleenBrett Rose was a great go-to guy there. He recently moved to Florida
Yes, Brett was great. Always
Rachel FalmouthYes, Brett was great. Always super helpful and friendly and eager to help solve any phone problem we ever seemed to have. Wish everyone there the best in future endevors. Sad to see them close.
Yes! Brett Rose is
Mary Beth Keenan WTYes! Brett Rose is wonderfully helpful!
Very unfortunate. Too hard to
Nate L. MVYVery unfortunate. Too hard to complete with online stores. Linda and her crew ran a great store!
Honestly... not everyone
Joanne Lambert Oak bluffsHonestly... not everyone liked the politics, or the endless conversations at the counter that made you wait literally 20-30 minutes to just buy something.I always felt like this store could have been something great... but was mostly a pain in the neck if you had to go in... except the guy NOT mentioned in the article, who was super professional & helpful. If I walked in & didn't see him, I didn't waste my time there. Sorry, but I believe you would have been more supported here if people didn't feel so alienated.
I agree -- Brett is amazing!
Ashley Oak BluffsI agree -- Brett is amazing! He can diagnose, if not fix anything! He's always helpful and friendly (not to mention, super funny!). I'll definitely miss having you guys around. Thanks for all the years of service you provided. Happy Trails on your next adventures, Linda, Simon & Brett!
How is there NO mention of
Hayley Panek Oak BluffsHow is there NO mention of Brett Rose in this article? He was the friendly and approachable face of this business. Unless I already knew exactly what I needed, if I didn't see Brett, I would turn right around and leave. Brett went above and beyond to help anyone, not just his friends. If you were an airhead about something, he'd make light fun of it, not roll his eyes at you. You would not leave from Brett helping you without a solution. What, because he moved away a few weeks ago he's not worth being mentioned? He's a superstar in customer service, and was probably the only thing keeping the business relevant in recent years. As far as I'm concerned, they went out of business when Brett left.
Couldn't have said it better
India Rose Vineyard HavenCouldn't have said it better myself! I will share this with Brett (my brother). Thanks.
Thank you for all the nice
India Rose Vineyard HavenThank you for all the nice comments about my fabulous brother (Brett Rose)in this thread. He recently moved to Florida and we miss him dearly already. I was saddened and shocked to see that Brett was not mentioned in this "farewell article". My brother worked there for almost 10 years and everyone who walked into Radio Shack made sure to seek him out for tech help, good service and overall competence of price and product. I will share the love that so many of you have shown him in these comments. Thanks.
Brett was fantastic- I would
Julian Wise ChilmarkBrett was fantastic- I would gladly pay more for an item I could get cheaper on Amazon when I knew he would take the time to help get it up and running and be there if o had a follow up question.
Sad to see this store close.
Thea hansen Oak bluffsSad to see this store close. I bought my first ANSWERING MACHINE there , and you won't believe this....it cost nearly three hundred dollars. I plunged, for the freedom found. It was beautiful.
Thank you Linda and thanks to Brett for his ten years of patience with questions.
“I enjoy it tremendously,”
Nathan Vineyard Haven“I enjoy it tremendously,” she said of being a business owner. “There are people who I’ve lost my temper with for sure, but that’s the luxury of owning your own place, I suppose."
.... and as for Brett we'll all miss you dearly. Brett brought a breath of fresh air to the place . If you had three Bretts you would have tripled sales in the old days.
I've known these guys since
Chris West TisburyI've known these guys since about 2001, when I first came to the island. I'm an Electronics Tech and I've bought a lot of parts there over the years, for jobs and projects. And they always helped out when I was in a scrape or needed a part RIGHT NOW. In reply to a student stating "But I asked the people at Radio Shack..." one of my favorite electronics teachers at the Marine Institute blurted out in class once: "You never ask the people at radio Shack ANYTHING!" meaning most RS employees knew next to nothing! :) I was glad to see him proven wrong about this particular RS dealer on Martha's Vineyard. Linda and Simon are some of the smartest people I know with regards to current electronics. And they could always set me right when I went in there with questions (I'm an absolute Luddite with smart phones, myself). Brett was the same way. He might not have had the scope of the electronics background of his two co-workers, but he more than made up for it in customer service and his helpful attitude. I'll miss all of them because they were some of the best people I've ever dealt with on the Vineyard. And I'll miss the store very much. They were all a wonderful help to me over the years. Thanks so much to all of you, Linda, Simon and Brett. You can't imagine how much you've helped me over the years! God bless. :)
Add new comment